Dear Customers

We have just started operating again but have implemented special measures to keep our drivers and customers safe. We are following closely the guidelines set out by the government and trading standards.

 

Please note at this time we will be unable to deliver to any household which is self isolating, contains persons deemed to be high risk, vulnerable or displaying symptoms of the coronavirus.

 

We will abide to all Government guidelines in place at the time of hire.

 

Special measures in place

Sanitizer in vans

Equipment sterilised on delivery

Inflatables/equipment after use will be placed in quarantine for five days.

 

Please take the time to read following information which details the precautions we are taking and what is expected of our customers:

 

Customer requirements

 

Delivery

If you have a extension lead long enough to reach the area where you wish the equipment to be located, please have it fully rolled out, plugged in and switched on ready before your driver arrives. Where this is not possible your delivery driver will leave a extension lead on the ground near a power source for you to plug-in. Upon doing so please ensure you wash your hands for at least 20 seconds.

 

Upon our arrival you will receive a phone call

Once you receive the call, please open all doors required to access your garden ensuring all other family members are and remain inside until the delivery has been completed. The person receiving delivery should remain in the garden during set up to assist our delivery driver if required whilst maintaining a social distance of at least 2metres.

 

Collection

At the specified collection time please ensure all access gates are open ready for our driver and the garden is clear of inhabitants.

 

If you are unsure about anything or have any questions, please get in touch on 07824 771194